Help Needed!!

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hippesville
hippesville
Posts: 13,531
01:00 Thu 21 Apr 16 (BST)  [Link]  
Ok when I log on to lappy all these windows come up about downloads/exe things. Any time I click to run or save the security scan runs n then goes back to where it started, adding same program to list again
Tried downloading Java but not happening as save and run leads me back to the dopey window.......anybody any ideas???
_knightmare_
_knightmare_
Posts: 14,736
01:06 Thu 21 Apr 16 (BST)  [Link]  
Sounds like a possible malware issue:

Download the FREE versions of these programs:

Advanced System Care 9 -
http://www.iobit.com/en/advancedsystemcarefree.php

Super Anti Spyware -
http://www.superantispyware.com/

Malwarebytes
https://www.malwarebytes.org/antimalware/

See if that helps mate.
hippesville
hippesville
Posts: 13,531
01:07 Thu 21 Apr 16 (BST)  [Link]  
Cheers
hippesville
hippesville
Posts: 13,531
01:35 Thu 21 Apr 16 (BST)  [Link]  
Sounds like a possible malware issue:

Download the FREE versions of these programs:

Advanced System Care 9 -
http://www.iobit.com/en/advancedsystemcarefree.php

Super Anti Spyware -
http://www.superantispyware.com/

Malwarebytes
https://www.malwarebytes.org/antimalware/

See if that helps mate.

Downloads ain't running tho, that seems to be the problem
budweiser
budweiser
Moderator
Posts: 385
02:00 Thu 21 Apr 16 (BST)  [Link]  
Download spybot search and destory or run virus scan, clear cache and history.
Deleted User
(IP Logged)
08:46 Thu 21 Apr 16 (BST)  [Link]  
If your pressing download and they don't show .. In downloads find the file right click then got to properties and then allow ... See if that helps worked for me
hippesville
hippesville
Posts: 13,531
19:18 Fri 22 Apr 16 (BST)  [Link]  
Nothing I download is running
Deleted User
(IP Logged)
19:20 Fri 22 Apr 16 (BST)  [Link]  
Nothing I download is running


i had this issue m8 all i did was make a new admin account on my laptop and that was problem solved
_knightmare_
_knightmare_
Posts: 14,736
19:31 Fri 22 Apr 16 (BST)  [Link]  
Can you get to your Control Panel and click on Add/Remove Programs?

Can you jot down what's listed please?

Is there anything which might say it's Go-zilla??

Or method two:

Do the same on Control Panel - Add Remove Programs etc and click on Internet Explorer (version number) SP1 and Internet Tools

Agree to Uninstall - but wait. Once agreed you'll be given the option to repair try that instead. REPAIR IE)

Hope that helps you.
_knightmare_
_knightmare_
Posts: 14,736
01:13 Fri 6 May 16 (BST)  [Link]  
All sorted now hippesville?
hippesville
hippesville
Posts: 13,531
03:17 Fri 6 May 16 (BST)  [Link]  

dunno! Got on earlier n played 3 games against Dee, went to play snook and the thing just kept donuttin
came back to play noob and then when eventually got sorted lag was terrible tried from 10.50 until 11.30ish to get back on to play match n just kept bloody donuttin again

just got on relatively easy there now, played a game, no lag......WTF?

Could well be my Crappy Lappy, I dunno, but appreciate yer help ya big jessie
_knightmare_
_knightmare_
Posts: 14,736
03:30 Fri 6 May 16 (BST)  [Link]  
Temperamental thing it is.
No problem...happy to help.

IF you still have lag issues then there are a few actions you can take:

If using Windows 10: Type in System Settings - it will take you to the Advanced settings - click on the Settings under Performance then change from what Windows recommends to Best Performance.

Windows 8: Desktop, Then Drag mouse pointer to bottom right of the screen displays a Menu, Control Panel, System & Security, Advanced System Settings, Settings under Performance. (Do the same as above)

Also; Clear the Java Temporary Files: Control Panel, Java (32bit) icon - General Tab - View Temporary Files, Settings, Delete etc.
hippesville
hippesville
Posts: 13,531
11:34 Fri 6 May 16 (BST)  [Link]  
Cheers will give that a go too!
fasteddie_
fasteddie_
Posts: 250
07:05 Sun 8 May 16 (BST)  [Link]  
Became a premium member the other night...big mistake! since then have not been able to open game because of security box thing which freezes...have tried everything without any joy...guys on here have been absolutely useless, what a surprise lol, anybody got any helpful advice? cheers Eddie
hippesville
hippesville
Posts: 13,531
12:57 Sun 8 May 16 (BST)  [Link]  
What ya using Eddie?
_stellafella
_stellafella
Posts: 399
14:25 Sun 8 May 16 (BST)  [Link]  
best advice iv got as i had the same problem eddie is to write to admin on the help game right at the bottom of the page and ask to be takin off the premium list n ask fastboysam to add you to the list for a refund from nick
this site owes me for 2 premium memberships
dgeneratio
dgeneratio
Posts: 38,097
16:21 Sun 8 May 16 (BST)  [Link]  
you don't get Premium back once your account is gone, it was transferable years ago but generally if you Deactivate or get Banned or lose account in any way then you don't get it back.

Far as i know Nick hasn't refunded anyone for Premium as people buy it knowing the state of the site. Best thing is save your money until issues are sorted out and a long term fix can be found
_stellafella
_stellafella
Posts: 399
20:52 Sun 8 May 16 (BST)  [Link]  
then surely put up a WARNING IF YOU BUY PREMIUM U MAY LOSS YOURE MONEY WITHIN MINUTES
Deleted User
(IP Logged)
06:38 Mon 9 May 16 (BST)  [Link]  
then surely put up a WARNING IF YOU BUY PREMIUM U MAY LOSS YOURE MONEY WITHIN MINUTES


also a warning if any moaning towards the way mods and admin run this site u will also be muted
the__priest
the__priest
Posts: 7,974
22:05 Mon 9 May 16 (BST)  [Link]  
load of crap

premium works
living proof

read Ashes posts they work
so do mine

IE
8:31

works fine
on premium

your choice, suggest you read Ashes posts

make sure you down load Java
both 64 AND 32 BIT offline versions IF YOUR ON 64 BIT PUTA

disregard anything puddings say
its help 25 players who now play and don't get gazumped when playing premium members
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